Returns and Refund Policy

Right to return (EU law)

You have the right to return your order within 14 days of receiving it.

Conditions for returns

• Items must be unused and in original packaging
• Proof of purchase is required

How to return

• Contact us at calidad@polymersolutions.es
• We will provide return instructions
• Send the item to:
  Calle Burriana 30-5, 46005 – Valencia (Spain)

Refunds

• Refunds will be issued within 14 days of receiving the returned goods
• Refunds will be made using the original payment method

Return shipping

Customer is responsible for return shipping costs unless the item is defective.

Damaged or faulty items

If your item arrives damaged, contact us within 48 hours.